Got questions?
We have answers. Need to contact me? Message us on Instagram! @magicallyscrunched
Shipping policy
IMPORTANT: Please double check your address before checking out!
Do you ship internationally?
We offer shipping to Canada, United Kingdom and the United States.
Processing Time?
Orders ship within 2–4 business days.
Pre-order shipping dates are listed on our main website, product descriptions, and at checkout. If you need a reminder after the pre-order window closes, check our Instagram Highlights!
How to I apply a discount code?
Free shipping on orders $99 or more! We do not offer brand rep codes.
Can I exchange or refund an item?
We do not accept returns or exchanges. Please contact us if you have any issues with your order!
How do I wash and care for my prodcuts?
For best results we recommend placing products (scrunchies/pillowcases) into mesh wash bags and machine wash on cold/cool on a gentle cycle then tumble dry on low heat.