FAQ
Got questions?
We have answers. Need to contact me? Message us on Instagram! @magicallyscrunched
Shipping policy
IMPORTANT: Please double check your address before checking out!
Do you ship internationally?
We offer shipping to Canada and the United States.
Processing Time?
Orders Ship in 2-4 days
How to I apply a discount code?
Free shipping on orders $99 or more and buy nine scrunchies get one free are automatically applied!
Can I exchange or refund an item?
We do not accept returns or exchanges. Please contact us if you have any issues with your order!
How do I wash and care for my prodcuts?
For best results we recommend placing products into mesh wash bags and machine wash on cold/cool on a gentle cycle then tumble dry on low heat.
All fabric types are listed in product descriptions. Warning: cotton fabrics are prone to shrink.
Do you offer custom orders?
Want custom fabric or specific character? Want to order in bulk for a team? Please message us on Instagram to chat about it!